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FAQ Centre > Payment questions

Frequently asked questions relating to our Online Store

Who handles your payment services?

How secure is your payment protocol?

What payment options do you provide?

What if I don't want to pay on-line?

Why should I trust your payment services?

What credit and debit cards do you accept?

Can you describe the payment process at AbleStable?


Does AbleStable require Cookies and JavaScript to be enabled?


Can you explain more about the Product Area and payments?



Who handles your payment service?

All payment transactions are made using WorldPay, leaders since 1993 in online debit and credit card processing.

Payments Powered by WorldPay

After placing your order for the service of your choice from AbleStable's Store you will be redirected to WorldPay's secure server to enter your card details and make the financial transaction. AbleStable never receives or stores card details, and thereby minimises the possible risks of fraud and impropriety.

We decided early on to ensure the highest security of our users on-line transactions. Although we could have built-in payment transactions and carried them out using our hosting provider, we decided to hand over all payment transactions to a financial institution who provide complete peace of mind for our users.

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How secure is your payment protocol?

Our payment protocol is carried out via a Secure Socket Layer (SSL) via our payment transaction partner WorldPay. WorldPay handles all security in the payment procedure and no details are recorded on our web site as you are transferred for the duration of the payment procedure to theirs. After your payment has been made you are returned to AbleStable.

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What payment options do you provide?

We provide two payment options. Our secure on-line payment with WorldPay allows us to process payments in Pounds Sterling (UK), US Dollars, and Euros
. You may also pay us by cheque by making out the payment to 'AbleStable' and posting it to 'AbleStable, PO Box 6464, Basingstoke, RG23 7LD. UK.'

Be aware, by opting to pay by cheque, you will be unable to enjoy the benefits of your user type until your cheque clears.

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What if I don't want to pay on-line?

If you do not wish to pay on-line you may pay by cheque by making out the payment to 'AbleStable' and posting it to 'AbleStable, PO Box 6464, Basingstoke, RG23 7LD. UK.'

Be aware, your user benefits will be unavailable if you opt to pay by cheque until your payment clears.

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Why should I trust your payment services?

Our payment services are carried out on a separate site (www.worldpay.com) that specialises in Internet payments using a Secure Sockets Layer (SSL), the standard in providing secure transactions over the Internet.

Payments Powered by WorldPay

AbleStable never receives or stores card details.

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What credit and debit cards do you accept?

AbleStable accepts any of the following payment cards for its' services:

Visa; Mastercard; Eurocard; Visa Debit; Switch (UK only); Solo (UK only); Delta; JCB

You may also pay by cheque by making out the payment to 'AbleStable' and posting it to 'AbleStable, PO Box 6464, Basingstoke, RG23 7LD. UK.' Be aware, your user benefits will be unavailable if you opt to pay by cheque until your payment clears.

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Can you describe the payment process at AbleStable?

Shop for our services at AbleStable's Store. When you have found the Service Level that best suits your requirements click the 'Buy This Service' button.

You will be transferred to WorldPay's secure server to make the transaction and provide your card details. After your transaction has been processed customers are taken to a special welcome page where they have the option to download a Welcome Pack (formatted for Mac and PC). AbleStable never receives or stores card details.

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Does AbleStable® require Cookies and JavaScript to be enabled?

Yes. AbleStable's Store uses Cookies and JavaScript to enable the smooth flow of payment transactions. Although users are able to browse our Payment Gateway while Cookies and JavaScript are disabled, users are not able to purchase any items unless users enable their browser to allow Cookies and JavaScript.

There are two Cookies your browser will be required to recognise: one from AbleStable, the other from WorldPay. If you have disabled Cookies you will need to re-enable cookies by going to your browsers 'tools', 'options', or 'properties' and then to alter the appropriate settings. If you are running a Firewall such as Norton Personal Firewall you may also need to alter your advanced settings to allow Cookies and JavaScript from AbleStable, and WorldPay.

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Can you explain more about the Product Area and payments?

The Product Area at AbleStable's assists creative people to access detailed information and independent reviews about high quality products, and if they wish, a simple direct route to purchasing the product of their choice. For a detailed description of the Product Area see our Product Area Guide.

The majority of products featured in our Product Area may be purchased in association with Amazon (amazon.co.uk and amazon.com). AbleStable has a formal arrangement with both the UK and US arms of Amazon whereupon we may feature products for sale from their web site and link to them directly. AbleStable has also established relationships with companies whose products either do not feature at Amazon, or were we have negotiated discount offers with companies that require special links to their payment gateway to process the offer.

Although we are not responsible for any payment processing other than through our own Store which is hosted by WorldPay, we expect very high standards of privacy and security of all the sites that we link to. If we receive any feedback that suggests otherwise we immediately and as a matter of urgency, contact the product payment processor for an explanation. If we are not satisfied with their explanation we will withdraw their product from the product area.

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